Shipping policy

Last updated: August 27, 2026

At Foldora, we are committed to providing a smooth and reliable shipping experience for every order.

Order Processing

Orders are usually processed within 1–3 business days after payment is successfully received.

Orders are not processed or shipped on weekends or public holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Shipping Time

Estimated delivery times may vary depending on your location and the shipping method selected at checkout.

Typical delivery times are:

  • United States: 5–12 business days
  • Canada: 7–15 business days
  • United Kingdom: 7–15 business days
  • Europe: 7–15 business days
  • Other countries: 10–20 business days

Please note that these are estimates and are not guaranteed delivery dates.

Shipping Costs

Shipping costs are displayed at checkout before you complete your purchase.

From time to time, we may offer free shipping promotions on selected products or orders.

Tracking Your Order

Once your order has been shipped, you may receive a tracking number by email.

Tracking information may take a few business days to become active after the package has been shipped.

Delays

Delivery delays may occur due to circumstances outside our control, including:

  • Customs processing
  • Carrier delays
  • Weather conditions
  • Public holidays
  • Incorrect or incomplete shipping information

Foldora is not responsible for delays caused by shipping carriers or customs authorities.

Incorrect Shipping Address

Please make sure that your shipping address is correct before placing your order.

If you provide an incorrect or incomplete address, please contact us as soon as possible. Once an order has been shipped, we may not be able to change the delivery address.

Lost or Damaged Packages

If your package appears to be lost, damaged, or has not arrived within a reasonable period, please contact us with your order number and tracking information.

We will review the situation and work with the shipping carrier to assist you.

Customs and Import Duties

For international orders, customs duties, taxes, or other import fees may apply depending on the destination country.

Any applicable customs duties or taxes are the responsibility of the customer unless otherwise stated at checkout.

Contact Us

If you have any questions about shipping, please contact us:

Email: elyounanitoufik@gmail.com

Foldora